Policies

Children:
Although we love children here at the Aesthetic Center of Richmond Dermatology, we ask that you do not bring children to your appointment. This is for the safety of your child and our staff.

Payment:
Notice of Non-Covered Service and Authorization for Payment-
Cosmetic services provided through the Aesthetic Center of Richmond Dermatology are strictly for cosmetic purposes, not medically necessary, and therefore are not covered by insurance. All payments must be paid in full, at the time of service, for all services rendered in the Aesthetic Center. Results vary individually, and no guarantee of outcomes can be made; therefore, no refunds will be issued.

We accept all major credit cards, checks, cash, and apple pay.

We offer financing through CareCredit and Cherry.

Cancellation / No-Show:
Appointments Canceled with less than 24 hours or no-showed, including appointments for pre-paid package series, will be charged a $100 cancellation fee.

If a patient no-shows and/or late cancels 3x times in a calendar year, the patient will be required to pay all fees prior to scheduling any aesthetic appointments.

Our Providers are booked out weeks to months ahead and have a waitlist. Last-minute cancellations/no-shows do not allow us time to fill those appointment slots.

Late Arrivals:
When scheduling appointments, we allocate the precise amount of time required for your service. Arriving late will reduce your treatment time. To be fair to other patients, your treatment must still end at the scheduled time. If you are unable to arrive on time, we will do our best to accommodate you. However, for many treatments, it may be necessary to reschedule your appointment.

Package/series:
All packages/series of treatments must be used within 18 months from the date of purchase.

Quotes:
All quotes are good for 90 days from the date the quote was given.

Deposit:

Certain appointments require a non-refundable deposit. If you cancel less than 48 hours before these appointments, the deposit will be forfeited.